ASK-Solutions

Formal correspondence from ASK-Solutions uses our own letterhead where appropriate. Signed documents may also carry the ASK-Solutions company stamp. Invoices, project documents and other documents include information that can be used to verify the context of the document.

Email from ASK-Solutions is sent from our own domains and contains recognisable sender and contact information. Do not rely on a single visual feature alone: sender names, logos and formatting can be imitated.

If you are unsure about a message, invoice, payment request or other communication, use the central contact details independently to have the message checked.

Yes. In 2015, after one of our own servers failed and part of the data was temporarily stored externally, data ended up outside the foundation. As far as could be established at the time, no customer data was involved, but company and personal data of staff members and board members were. See The Italian Situation.

ASK-Solutions does not conceal known data breaches. Incidents are investigated and, when required by the circumstances or applicable rules, the people concerned and competent authorities are informed.

For ASK-Solutions, privacy is about control: people should, as far as possible, be able to decide for themselves what data about them is collected, why it is collected, who has access to it and how long it is retained.

The same principle connects to free software, open standards and digital autonomy. People who depend on a system should not unnecessarily lose control over their own data, identity or way of working to a supplier or platform.

The privacy statement and other legal and policy information can be found under Legal information & transparency policy in the About section of this website and are also accessible through the footer. Projects may provide additional information where they have their own data flows or contact routes.